[English] Back in Love Letters Terms of Service
These Terms of Service (hereinafter referred to as “the Terms”) define the conditions, procedures, and rights and obligations between Back in Love Letters (hereinafter referred to as “the Company”) and its members.

Article 1 (Definitions)
1. “Member” refers to an individual who agrees to these Terms and enters into a service agreement with the Company.
2. “Matching” refers to the act of the Company arranging meetings or exchanging contact information between members.
3. “Profile Card” refers to the basic introduction information created based on the data provided by the member.

Article 2 (Effect and Amendment of the Terms)
1. These Terms take effect upon being posted on the service website.
2. The Company may revise these Terms within the limits permitted by applicable laws and regulations, and any revisions will be announced at least 7 days in advance.
3. If a member does not agree to the revised Terms, they may terminate the service agreement.

Article 3 (Conclusion of the Service Agreement)
1. Membership is established when an applicant agrees to these Terms and the Company approves the application.
2. The Company may refuse an application if the applicant provides false information or does not meet the eligibility requirements.

Article 4 (Scope of Service)
1. The Company provides personalized matching services based on member information.
2. If a member fails to attend, cancels on the same day, or is late for a scheduled match, refunds will not be granted.
3. The Company is not involved in any personal disputes arising between members after meetings.

Article 5 (Payment, Cancellation, and Refunds)
1. Members shall pay service fees using the payment methods designated by the Company.
2. The cancellation and refund policy is as follows:
  – On the day of payment: Full refund available
  – Up to 2 weeks before the event: 50% refund available
  – Within 2 weeks of the event: No refunds available
3. If the service is suspended due to the Company’s fault, the remaining service period will be refunded proportionally.
4. Refunds will not be issued in the following cases:
  – When the member intentionally avoids participation in the service
  – When false information is provided by the member
5. Approved refunds will be processed within 3–5 business days. 

Article 6 (Member Obligations)
1. Members must provide accurate information. Providing false or misleading data may result in service restrictions.
2. Members must not infringe on the rights, reputation, or privacy of others, nor interfere with the normal operation of the service.
3. Members may not copy, distribute, or use service-related information for commercial purposes without prior approval from the Company.

Article 7 (Company Obligations)
1. The Company shall faithfully provide services in accordance with relevant laws and these Terms.
2. The Company shall maintain an appropriate security system to protect members’ personal information.
3. The Company shall not be liable for service interruptions caused by unavoidable circumstances such as force majeure or technical issues, unless resulting from gross negligence or intentional misconduct.

Article 8 (Service Restriction and Termination)
1. If a member violates these Terms, the Company may restrict or terminate their use of the service.
2. The Company bears no responsibility for service suspension resulting from a member’s own fault.
3. Members may withdraw from the service at any time by notifying the Company. Upon withdrawal, all provided benefits will be forfeited.

Article 9 (Liability and Disclaimer)
1. If the Company incurs damages due to a member’s fault, the member shall compensate for such damages.
2. The Company is not liable for damages caused by force majeure events such as natural disasters or network failures.
3. The Company is not responsible for any communication, meeting, or dispute occurring between members.

Article 10 (Governing Law and Dispute Resolution)
Any disputes arising from these Terms shall be governed by the laws of the Republic of Korea. The competent court of the Company’s principal office shall have jurisdiction as the court of first instance.